Website Care Plans

Website Care Plans2023-11-12T15:16:31+08:00

Website Care Plans

We’ll handle all your website maintenance, so you can focus on growing your business.

WordPress website maintenance can be time consuming, confusing and preventing you from focusing on growing your business. You need technical support from experienced web gurus who take the pain out of maintaining a website for a competitive price.

Let us handle the burden of updates, security and backups for you. Our WordPress experts will make sure your websites run like a well oiled machine. A website care plan will give you access to our team to get changes made to your website as needed.

Website Design for Small Businesses - Client High Pressure Darwin
Website Design for Client High Pressure Darwin
Incredible Value
We think you will love our service and the exceptional value we provide with our WordPress maintenance & support plans. You get piece of mind knowing your website is getting expert attention and on demand updates, keeping your website fresh for your audience.
Flexible Plans. No Contracts
Upgrade/Downgrade at anytime. There are no contracts, ever. So you get a risk free approach.
Cancel Anytime

If you ever close your doors, sell your business, stop using your WordPress website, fall out of love with us, or decide to become an expert WordPress guru yourself – we’ll honour this simple pledge: 

We promise that your cancellation will be actioned quickly and easily. We don’t hold people hostage or charge stupid exit fees.

Website Care Plan
ESSENTIAL

All the essentials for keeping your website secure and running smooth in top condition.

$59/mo

Essentials to keep your site healthy +

  • Software Updates – WordPress Core

  • Software Updates – WordPress Plugins

  • Software Updates – Theme & Patches

  • Manual Website Check after Updates
  • WordPress Video Training Library

  • Content Edits to Existing Website Elements

  • Cancel Anytime, No Long-Term Contract
  • Upgrade / Downgrade Anytime

Website Care Plan
GROWTH

The perfect plan to develop new content and grow your online business.

$129/mo

Everything in Essential +

  • Software Updates – WordPress Core

  • Software Updates – WordPress Plugins

  • Software Updates – Theme & Patches

  • Manual Website Check after Updates
  • WordPress Video Training Library

  • Daily Website Backups w/ Restoration
  • Daily Security Monitoring
  • Daily Uptime Monitoring
  • Database Optimization & SPAM cleanup

  • Monthly Performance Scan
  • Monthly Maintenance Report w/ Google Analytics report
  • Email Support Ticket Desk
  • Priority Support
  • 45 Minutes of Development Time
    (Does not rollover)
    *Overage billed at standard
    Windpixel rate

  • Cancel Anytime, No Long-Term Contract

  • Upgrade / Downgrade Anytime

Website Care Plan
ACCELERATE

The best value and fastest way to accelerate your businesses online growth.

$225/mo

Everything in Growth +

  • Software Updates – WordPress Core

  • Software Updates – WordPress Plugins

  • Software Updates – Theme & Patches

  • Manual Website Check after Updates
  • WordPress Video Training Library

  • Daily Website Backups w/ Restoration
  • Daily Security Monitoring
  • Daily Uptime Monitoring
  • Database Optimization & SPAM cleanup

  • Monthly Performance Scan
  • Monthly Maintenance Report w/ Google Analytics report
  • Email Support Ticket Desk
  • Priority Support

  • 90 Minutes of Development Time
    (Does not rollover)
    *Overage billed at standard
    Windpixel rate

  • Monthly Website Strategy /
    Consulting Call

  • Cancel Anytime, No Long-Term Contract

  • Upgrade / Downgrade Anytime

How do monthly strategy calls work?2022-07-18T07:53:11+08:00

Email is our best form of communication since it yields the fastest response. However, we know brainstorming works best on the phone or on a video call. They help focus a trajectory of the website for growth and improvements. Many times clients use this time to online screen-share small updates or training.

Does monthly time rollover?2022-07-18T07:42:54+08:00

Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not roll over. You can take comfort in the fact that what you will request within your allotted minutes of time a month (depending on your plan) will be addressed by our team with immediate attention.

What tasks are included in the dedicated support time?2022-07-18T07:55:00+08:00

We are glad you asked! Website Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is fair game. We just ask you to be aware that requests for new features to your website involving installing new plugins, third party integrations or a full design will likely result in a formal quote as those commonly go over the monthly dedicated time.

Can I really cancel anytime?2022-07-18T07:47:15+08:00

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation and we will immediately stop the next payment.

I tried to update my plugins myself and it broke my website. What should I do?2022-07-18T08:05:37+08:00

It is not uncommon for conflicts to occur between WordPress, themes and plugins.The WordPress system, theme and plugin updates can sometimes fail mid-update breaking your site. These conflicts can take down your website and require restoration of your website or replacement of a plugin.

If your website is no longer working because of a plugin, please contact us and we can look into the issue for you.

Is Website Maintenance necessary?2022-07-10T07:18:30+08:00

Yes, Just like your computers operating system, websites require regular maintenance including software updates to protect against hackers, bots or even simple incompatibilities as technology changes.

Our team makes keeping your website secure and functional, easy and affordable.

Our clients love working with us. You will too.
We tailor our service to your individual business needs, no matter what the industry delivering an exceptional personalised service, every time.
High Pressure Darwin
High Pressure Darwin
2023-11-22
Best in the business
Alicia Gately
Alicia Gately
2023-11-10
Amazing work. Was knowledgeable in every aspect and very professional.
Bayswater Dental
Bayswater Dental
2023-11-09
Could not be happier with the service Lance provided for us. Communication was prompt and professional, and he was very patient and understanding with my lack of website/IT knowledge. Several years of website issues with a different provider was swept away in a few weeks with streamless effort.
Lewis
Lewis
2023-09-05
Windpixel Web Design's personal and professional approach to actualising my vision for my freelance business was second to none. I wholeheartedly appreciate the dedication, the time and the price. Cheers!
Jon Kirk
Jon Kirk
2023-07-13
Lance from Windpixel could not come more highly recommended. Fantastic service, great communication and ongoing support. If you’re looking for a website, Windpixel are definitely your go to!
Dave
Dave
2023-04-30
Lance has been a lifesaver for our business . . . I made the mistake of going with another company and after 6 frustrating months and many thousands spent I gave up on them and had to start again. Luckily we found Lance . . . his commitment to building a quality site for our business and attention to detail were a breath of fresh air and I can't recommend him highly enough.
Natalie
Natalie
2023-03-24
Lance did our website and we couldn't be happier. Thank you so much for your hard work.
James Eadon
James Eadon
2023-01-11
I was looking for a web designer / marketing specialist and was recommended Lance at Windpixel. Nothing is to much trouble for him, he is a great communicator and is really easy to work with. Lance’s customer service is excellent and he responded to my queries almost immediately. I had an idea of what I was after but let him do the designing; So far he has designed a new logo, business cards and we are currently working on a new website together I am really happy with the designs and I cannot recommend Lance highly enough.
Jordan Eley
Jordan Eley
2022-12-16
Recently worked with lance to design our carpentry business webpage. The entire process was simple yet highly detailed and the final product was better than imagined. This guy definitely has some great talent!
Wally
Wally
2022-10-03
I approached Windpixel to assist with the development of a family history website. The plan was to produce a community-based rather than a commercial website. Lance worked sensitively to accommodate the needs of family members who lack computing and website skills. The most important requirement was simple and easy navigation. I wanted clean lines and a bold presentation. Lance achieved much more than this. We have a very classy product. The outcome is excellent. Lance understood the long-term implications of an archival website. He has ensured that the website has room to grow as new family research emerges. He provided strong guidance for the preparation of content, which helped me enormously. He works intelligently and intuitively. He is focused, efficient, patient, and personable. It is very easy to work with Lance and he charges a fair price. I will be working with Lance, long-term, to maintain the website. I highly recommend him to you. Professor Lynne Hunt PhD
Deal direct with local Australian experts, who understand your audience
We don’t outsource to other companies who don’t know and care about your audience, we provide complete online solutions from your first website, through to on going marketing campaigns.
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